Martin Kangangi Wairimu, also known as Marto Wa Muranga Shuttle, is a remarkable entrepreneur who has undergone a remarkable transformation from a humble cabbage hawker to becoming the owner of the highly esteemed Murang’a Shuttle Sacco.
In this article, we will delve into the prosperous business that Marto has established in the transportation industry, benefiting the residents of Murang’a County by connecting them to various parts of Kenya.
Starting off as a Cabbage Hawker and Matatu Tout
Marto embarked on his entrepreneurial journey in 1996 when he began selling cabbages in Mukuyu Market. This venture began shortly after the unfortunate passing of his mother in the same year. This early experience instilled in him a strong work ethic and a burning desire to accomplish more in life.
In 2006, he transitioned into working as a matatu tout at the Mukuyu stage, where he honed his interpersonal skills and gained valuable insights into the transportation sector.
The First Matatu and the Birth of Murang’a Shuttle
In 2008, Marto took a significant leap forward by acquiring his first matatu with the license plate KAR 228K. Driven by his determination to offer reliable transportation services, he tirelessly served as both the owner and tout of the matatu.
During the same year, Marto joined forces with five like-minded individuals who shared his vision, and together they officially registered the renowned Murang’a Shuttle Sacco.
Factors Contributing to Success
Marto and his team attribute their accomplishments to several key factors. Firstly, they provide competitive transportation prices from Murang’a to Nairobi, ensuring their services are accessible and affordable to commuters. This commitment has enabled them to gain the trust and loyalty of their customers.
Additionally, they have established a reputation for not imposing extra fees for parcels, a policy that further strengthens their bond with clients.
Upholding High Standards
The Murang’a Shuttle Sacco places great emphasis on cleanliness and professionalism. They ensure that their matatus are meticulously maintained, offering passengers a comfortable and enjoyable travel experience.
Furthermore, the Sacco maintains disciplined and well-trained drivers who prioritize safety and strictly adhere to traffic regulations.
Accessibility and Customer Feedback
Individuals interested in joining the Murang’a Shuttle Sacco can write to the Sacco and schedule a meeting with the directors to commence the membership process. The Sacco values customer feedback and has established dedicated complaint channels in every matatu. They actively listen to client suggestions and concerns, constantly striving to enhance their services based on customer input.
Embracing Gender Inclusivity
In their pursuit of promoting gender inclusivity and creating more employment opportunities, the Murang’a Shuttle Sacco actively recruits women as touts. By breaking gender stereotypes and offering equal employment prospects, they actively contribute to the empowerment of women in the transportation industry.
Marto’s journey from humble beginnings as a cabbage hawker to becoming the proprietor of a thriving transportation business catering to the people of Murang’a County is truly inspiring. His unwavering commitment to providing reliable services, upholding high standards, and embracing inclusivity has earned him the admiration and loyalty of his customers.
