Kenya Airways (KQ) recently announced the diversion of several flights from Nairobi due to adverse weather conditions characterized by heavy rains and poor visibility. The national carrier issued a statement cautioning passengers about potential delays resulting from these diversions.
In its message, KQ expressed regret for any inconvenience caused to its customers due to the flight alterations. The airline emphasized that this decision was made with the primary focus on ensuring the safety and welfare of both its flight crews and passengers.
Additionally, KQ provided contact information for affected customers to reach out for further assistance. Passengers were encouraged to contact the airline via phone at +254 711 024 747, through WhatsApp at +254 705 474 747, or by email at customer.relations@kenya-airways.com.
In summary, Kenya Airways reiterated its commitment to prioritizing safety while managing the disruptions caused by adverse weather conditions, and offered avenues for affected customers to seek assistance.
